Frequently Asked Questions

Of course you can! Pets are part of the family too. We are happy to photograph all sorts of pets as long as they can fit in the studio – and for the pets that don’t fit, we’ll happily do a location shoot. We do recommend bringing along treats and toys for your pets to keep them entertained.

You have a few options, so choose whichever works best for you:

Option A: contact us directly and we will arrange your photoshoot manually through our system.

Option B: book online using our handy dandy booking system.

Option C: Purchase a voucher and then either book by contacting us or booking online when it’s convenient for you!

You’re not alone – many, many people that come into our studio are uncomfortable in front of the camera at first. Just let us know, and we’ll make you feel as relaxed as possible – once the shoot has started, you’ll be having so much fun that you’ll forget about the camera. Remember – it’s all in your head – you will look great in your pictures!

Not at all! We pride ourselves in our viewing room being a pressure-free environment. Most of our customers do end up purchasing extra products, but there is absolutely no obligation to.

Any images that you don’t choose for your final products will go into the archives after 12 months. You’re more than welcome to come back to order some more at any time, even after they’ve been moved to the archives!

We will send you a full guide at booking, but as a brief guideline for now, keep your clothing simple – try and co-ordinate colours and avoid patterns, plain/neutral is always best. A casual dress code tends to work best, and remember, if you don’t want bare feet or shoes in the photographs, wear plain black socks!